Terms & Privacy Policy

Last Reviewed: 2025

Part 1: Terms and Conditions

Welcome to Amaira Air Conditioning. These Terms and Conditions govern your use of our website and services. By accessing or using the Site, you agree to be bound by these Terms.

1. Acceptance of Terms

By using our website, you signify your acceptance of these Terms and Conditions. If you do not agree to these terms, please do not use our Site.

2. Services Offered

Amaira Air Conditioning provides installation, maintenance, and repair services for air conditioning systems. The specific details, pricing, and scope of work will be confirmed via a separate quote or service agreement.

3. Use of the Site

The Site is provided for your personal, non-commercial use. You may not use the Site for any unlawful purpose or in a way that violates these Terms.

4. Intellectual Property

All content on this Site, including text, graphics, logos, and images, is the property of Amaira Air Conditioning Pty Ltd or its content suppliers and is protected by Australian and international copyright laws.

5. User Obligations

When requesting a quote or service, you agree to provide current, accurate, and complete information.

6. Limitation of Liability

Amaira Air Conditioning Pty Ltd, its directors, employees, or agents shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use the Site or our services, even if advised of the possibility of such damages.

7. Indemnification

You agree to indemnify and hold harmless Amaira Air Conditioning Pty Ltd from any claims, losses, liabilities, damages, and expenses (including legal fees) arising from your use of the Site or any breach of these Terms and Conditions.

8. Service-Specific Clauses

Quotes and Pricing

• All quotes provided are valid for 30 days unless otherwise stated.
• A quote only covers the work explicitly detailed therein. Additional work requested will be quoted separately.
• Prices are subject to change without notice for new quotes.

Payment Terms

• Payment is due upon completion of the service, unless a prior arrangement is made.
• For large installations, a deposit may be required before work commences.
• Overdue invoices may incur interest at the rate of 2% per month.

Warranty and Guarantees

• All installations and repairs are generally covered by a warranty, subject to applicable terms and conditions.
• Specific details, including coverage, duration, and exclusions, will be communicated during the quote or inspection process.
• The warranty does not cover damage caused by improper use, lack of maintenance, or unauthorized repairs or modifications.

9. Governing Law (Australian NSW Law)

These terms and conditions are governed by and construed in accordance with the **laws of New South Wales, Australia** and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Part 2: Privacy Policy

Amaira Air Conditioning Pty Ltd is committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) contained in the **Privacy Act 1988 (Cth)**. This policy outlines how we collect, use, and manage your personal information.

10. Collection of Personal Information

We only collect personal information that is reasonably necessary for our functions or activities. The types of personal information we may collect include:

• Name and contact details (email address, phone number, physical address).
• Technical details related to your air conditioning system and property.
• Payment information for services rendered.
• Information on how you use our Site (e.g., via cookies and analytics).

11. Use of Personal Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our services to you.
• To process transactions and send related communications.
• For internal record-keeping and business analysis.
• To comply with our legal obligations.

12. Disclosure of Personal Information

We may disclose your personal information to third parties where necessary for our business functions, including:

• Contractors and sub-contractors for the purpose of completing a service you requested.
• Payment processors and financial institutions.
• Government and regulatory bodies as required by law.
• IT service providers and data storage providers.

13. Direct Marketing

We may use your personal information to send you marketing and promotional material, provided you have consented to receive such communications. You may opt-out of receiving direct marketing at any time by contacting us.

14. Security of Your Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. We store information in physical and electronic form, protected by security measures.

15. Cookies and Tracking

Our Site uses "cookies" to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. You have the ability to accept or decline cookies.

16. Third-Party Links

This Site may contain links to other sites. We are not responsible for the privacy practices or content of these external sites.

17. Data Breach Response

In the event of an eligible data breach, we will comply with the Notifiable Data Breaches (NDB) scheme under the Privacy Act.

18. Policy Changes

We reserve the right to modify this Privacy Policy. Any changes will be posted on this page with an updated revision date. By continuing to use the Site or Services, you are consenting to the revised Privacy Policy.

19. Access and Correction

If you would like to access or correct your information in our records, please contact us on the contact information available on the Site. We will promptly respond to your request.

20. How to Contact Us / Complaints

If you have any questions regarding this privacy policy or concerns about the management of your personal information, you may contact us at the contact information available on the Site. We will aim to investigate and resolve your complaint as soon as possible, usually within 30 days of receiving it.

Part 3: General Disclaimers & Limitations

21. AI-Generated Content Disclaimer (No Accuracy, No Liability, No Indemnity)

Please be advised that this website, including content, design elements, images, and structure, is currently generated and/or may in the future be generated, in whole or in part, using **Artificial Intelligence (AI)** tools and algorithms. Due to the nature of AI-generated content:

• **No Accuracy Guarantee:** We make no warranty as to the completeness, reliability, or **accuracy** of any AI-generated content or information provided on this site.
• **No Liability:** Amaira Air Conditioning Pty Ltd expressly disclaims all **liability** for any loss or damage whatsoever arising from reliance on, or use of, AI-generated content.
• **No Indemnity:** You agree that you will not seek to hold Amaira Air Conditioning Pty Ltd or its officers, directors, employees, or agents liable for any claims, demands, or damages, including consequential or incidental damages, resulting from or arising out of the use of AI-generated materials.

22. Third-Party Logos and Affiliation

Any company **logos, trademarks**, or brand names displayed on this website are the property of their **respective owners**. Their inclusion is for informational or illustrative purposes only and **does not imply any affiliation, endorsement, or sponsorship** between Amaira Air Conditioning Pty Ltd and the respective owners, unless explicitly stated.